Return/Exchange Policy

Thank you for purchasing our products at http://www.hustlehornets.com operated by Hustle Hornets.

In order to be eligible for a refund, your item(s) must be unused, unworn, and in the original condition and packaging (if applicable) that you received it in within 21 calendar days of purchase. We'll give you a full refund by way of the original payment method. Unfortunately, after 21 calendar days, we are unable to process any returns or exchanges.

To Start A Return

You can contact us at support@hustlehornets.com.

Once your return is received and inspected, we will send you an email to notify you that we have received your item(s). We will also notify you of the approval or rejection of your refund. Items sent back to us without first requesting a return will not be accepted.

If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 5 to 7 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs are NON-REFUNDABLE.

Once your exchange is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your exchange and tracking information for the exchanged item back to you. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs to you are non-refundable.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We DO NOT guarantee and CANNOT be held responsible if we do not receive your returned item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Exceptions/Non-Returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

If anything is unclear or you have more questions, feel free to contact our customer support team at support@hustlehornets.com.